Privacy notice

Last updated 14 August 2026.

Who we are

Longwall House is a private individual preparing to let part of her home as holiday and short-stay accommodation near Borough Green, Kent. She is the data controller for the information collected through this website.

You can reach us about anything on this page at hello@longwallhouse.com.

What we collect

Only what you type into the form, which is:

• Your name and email addressRequired, so that we can write back to you.
• Optional details you choose to giveCompany, phone number, rough location, party size, timing, which parts of the house interest you, and anything you write in the message box.
• Technical basics attached to the submissionThe date and time, which page the form was sent from, and your IP address. The IP address is kept only to help us spot and block automated spam.

Separately from the form, the site keeps anonymous counts of how it is being used. That is described in full under Counting visitors below, and it identifies nobody.

We do not use Google Analytics, advertising pixels, social media widgets or any third-party scripts whatsoever. Nothing on this site loads from another company's server, and nothing you do here is reported to anyone else.

Counting visitors

We measure how the site is used, because the entire purpose of this page is to find out whether enough people want the house to justify building it. We have tried to do that in the least intrusive way we could find. Here is exactly what happens, in full.

What is recorded. Which pages are looked at and how often; the website that sent you here, if any, reduced to a bare name such as "google.com" or "facebook.com"; the campaign tag on an advertisement link, if you arrived through one; whether you are on a phone, a tablet or a computer; the width of your screen, rounded into four boxes such as "phone" or "laptop"; the name of your browser and operating system, with no version number; the hour of the day; and the two-letter country code your connection appears to come from, which our network provider tells us without us having to look anything up.

Every one of those is added to a running total for the day and nothing more. There is no profile, no age, no sex, no income bracket, no list of interests and no advertising identifier, because getting any of that would mean handing you over to an advertising company, and we would rather have a worse dashboard than do that.

We also record a small number of specific moments, because they answer questions we genuinely need answered: how far down a page people scroll, roughly how long the page was in front of you in steps of ten seconds, one minute and three minutes, whether anyone reads to the end of the note about the road, whether the Inclusive Suite specification gets read, and whether someone starts filling in the form but does not send it. Nothing you type is captured - only whether you began.

How we count people rather than clicks. This is the part worth explaining properly, because it is the only place any per-visitor value exists at all.

Each day the server invents a new random secret. When you load a page, it combines that secret with your IP address and your browser's description, runs the result through a one-way cryptographic hash, and keeps the first twelve characters. Your IP address is used for that calculation and then thrown away - it is never written down anywhere. What is stored is a short string like a3f19c04bb27.

That string cannot be turned back into your IP address or anything else about you. It exists so that one person reloading the page ten times is counted as one person and not ten, and so that we can tell that whoever read the specification is the same visitor who then filled in the form. At midnight the day's secret is destroyed and a new one generated, so tomorrow the same person produces an entirely different string. There is no way - for us, or for anybody who obtained the file - to connect the two, or to connect either to you. The whole file is deleted after 35 days.

What we deliberately do not do. No cookies. Nothing whatsoever is stored on your device, which is why you have not been asked to accept anything. No Google Analytics, no Meta or advertising pixel, no fingerprinting, no session recording, no heatmaps, no mouse tracking. No data leaves this server, so no third party receives anything about your visit. We cannot see who you are, we cannot recognise you if you come back tomorrow, and we cannot tie any of this to the name and email you give us on the form unless you actually send the form.

If you would rather not be counted at all, any browser's "do not track" setting, private browsing window, or a content blocker such as uBlock Origin will stop it, and the site works exactly the same without it.

Cookies

This website sets no cookies at all for ordinary visitors, which is why you have not been asked to accept any. A single session cookie is used on the private administration page, which is not accessible to the public.

Why we hold it, and on what basis

We hold it for one purpose: to contact you about Longwall House opening, and to understand what people actually want so that we build the right thing. The lawful basis is your consent, which you gave by ticking the box on the form. You can withdraw it at any time and we will act on that promptly.

If you tell us about a disability or a medical need in the message box, that is special category data under UK GDPR. We would rather you kept those details general at this stage. Anything you do tell us is held on the same basis as everything else, kept to the minimum, seen only by the owner, and used only to work out what the Inclusive Suite needs.

Who sees it

The owner. That is the whole list.

The information sits in a file on this website's hosting, which is provided by our web host, and a copy is emailed to the owner's mailbox. Those two suppliers can technically access the servers the data sits on, as any host or email provider can. We do not pass your details to any letting platform, agency, marketing service or anybody else, and we never will without asking you first.

How long we keep it

Until the house has opened and we have told you about it, and then no more than twelve months beyond that unless you have asked to stay in touch. If the project does not go ahead, we will tell you and then delete the list.

Your rights

Under UK data protection law you can ask us to show you what we hold about you, correct it, delete it, or stop using it, and you can withdraw your consent at any time. Email hello@longwallhouse.com and we will deal with it within a month, normally a great deal faster than that, because this is a short list held by one person.

If you are unhappy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Security

The site is served over HTTPS. Submissions are stored in a file that is not reachable from the web, and the administration page is password protected. This is a small operation and we are not pretending to bank-grade security, but the amount of information involved is deliberately small for exactly that reason.

Changes

If this notice changes materially before we open, we will say so on this page and, if it affects you, by email.